Returns & Exchanges

Returns & Exchanges

We want you to feel confident in your purchase. Eligible items may be returned or exchanged within seven days of delivery, provided they remain in their original condition.

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Return Eligibility

Returns must be received in original, unworn condition.

Items showing signs of wear, alteration, resizing, or damage are not eligible for a refund or exchange.

Original shipping charges are nonrefundable, and customers are responsible for return shipping costs.

Items That Cannot Be Returned

The following purchases are considered final sale:

  • Custom designed jewelry
  • Special order items
  • Engraved pieces
  • Engagement rings
  • Wedding bands

An item received with an error or defect will be reviewed individually. Contact Wheat Jewelers as soon as possible so the team can help.

Preparing Your Return

  1. Place the item securely inside its original packaging.
  2. Include the invoice or packing list and indicate which item is being returned.
  3. Clearly write RETURN or EXCHANGE on the outside of the package.
  4. Ship the package to:

Wheat Jewelers

Attn: Returns
3493 Woods Edge Dr., Suite 102
Okemos, MI 48864

Wheat Jewelers is not responsible for packages that are lost or damaged during return shipping, so I would add a recommendation to use an insured and trackable shipping method.

Missing Your Packing List?

Call Wheat Jewelers at 517.349.0101 before sending your return.

Frequently Asked Questions

Contact the Wheat Jewelers team before shipping your item if you have questions about eligibility or packaging.

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Eligible items may be returned within seven days of the date they were received.

Yes. Returned merchandise must be in its original condition with no signs of wear, alteration, resizing, or damage.

No. Original shipping and handling charges are nonrefundable, and return postage is the customer’s responsibility.

No. Custom designed, special order, engraved, engagement ring, and wedding band purchases are considered final sale.

Contact Wheat Jewelers immediately. Errors and defects are reviewed individually.